“You were able to cover so much material in the span of time available—almost without having time to swallow your lunch, and to deal with the issues involving both the Legislators and the Media.”

“We're all so delighted to have you as part of our team, and I look forward to continuing to collaborate with you.”

“You are truly a gift from God. Your tenderness, compassion and wisdom were almost overwhelming to me.
     “Telling you I am grateful does not seem adequate. You have helped me feel grounded, focused and determined.”

“As usual, you did a wonderful job. The SMT went very well. Drs. [W. and G.] did 20 interviews. To date, the SMT has reached almost 1 million people.”

“Your help gave me command of the set, stage and audience. It couldn’t have gone better. Often I felt like I had an invisible person whispering instructions and encouragement in my ear. I internalized your words of wisdom and felt totally in control.”

“. . . an excellent job of teaching us how to communicate with prospective stockholders. . . . Your coaching, scripting, energy, and expertise contributed significantly to our success with the public offering.”

“You have given me a renewed sense of self. I have and will continue to take your ’get over it’ advice to heart. . . . Thank you ever so much.”

“It was interesting to hear the different, yet equally spirited, responses to the day’s activities. The older, or shall I say ‘more seasoned,’ people truly appreciated the ‘refresher’ aspect of the program. The younger, newer members of the team were enthusiastic about both the material and the personal potential pointed out to them. It was an unqualified success.”

“In short, the FDA presentation went very well. We applied all the little and big tricks you taught us. Many thanks!”

“You were absolutely terrific on Saturday. All the evaluations I got back said you were fantastic, too.
     “[Sam] wrote: ‘Joyce basically stole the show for me. I'm seriously recommending her to anyone I come across who needs media training. Part of my satisfaction . . . came from the fact that I did not expect it—and then she really over-delivered. From the video clips to the cue cards to the comprehensive full color booklet, Joyce is clearly an expert in her field and excellent at sharing that expertise. . . I never even considered the media relations side of authorship, and she's great at explaining its importance and how to make it work for you.’ ”

“Once again, I want to thank you for your tireless, stellar work at the partner meeting. I think it was our best thus far, and we’re glad to have you as members of the team!”

“I thoroughly enjoyed our session in New York. Thank you for making it so comfortable and useful. I welcome the opportunity, and I look forward to working with you on other occasions.”

“Thank you for delivering all you promised and more. The specific skill enhancement each of our people has experienced is dwarfed only by their collective experience of working together with you and your colleagues in developing pride and self-confidence in their own presentations.”

“We heard so many excellent comments from the attendees. They really gained a lot of information and how-to’s, and actually we heard several state that they needed more of that type of training. Thank you for a job well done.”

“. . . the opportunity to work with Joyce Newman . . . was extremely rewarding and helpful. I believe that all of us on the Executive Committee felt the same way and I, personally, learned a great deal. I would encourage you and the public relations people at Bristol-Myers Squibb to continue to engage the services of The Newman Group, as they clearly know their stuff.”

“You were very helpful both to me and my team at our Leadership Meeting. Thanks for being a part of a great success. I look forward to working with you again in the future.”

“You would have been S-O-O-O-O-O-O-O-O PROUD. The marketing team was flawless. [D. and C.] were extremely impressed. Needless to say, your name came up a lot.”

“. . . the opportunity to work with you gave me much greater confidence for the presentation. I really appreciate the help as well as your taking the time to view the fruits of your labors and then providing feedback on the ‘real thing.’ I will try to keep your helpful advice in mind in the future.”

“Thank you. Thank you. Thank you! Your approach instantly set me at ease. The tools you gave me give me great confidence as I embark on my new adventure.”

“We couldn’t have done it without you! You helped us in innumerable ways. Barnabas and I had you in mind during every interview! 4 minutes, 7 minutes, 11 minutes, you name it and we can do it! And it was all because of you.
      We could see that people were worried before interviewing us, a young and an inexperienced couple; but no, not us—we saw Joyce. Many thanks.”

“Whether it showed or not, most of what we discussed today stuck, and I really look forward to putting it to work in the real world next week. I sense that you tried to compress more than a half-day’s training into an afternoon, and I think you did great. I hope I take what I learned and do you proud! Unlike almost every other ’training,’ this afternoon was filled with things I can actually use!”

“Your lessons were invaluable to me . . . [and] it is even easier for me to do interviews now. Whatever depth of confidence you achieved with me has held over to real life situations as well.”

“You have given a lasting gift that represents both your accumulated wisdom and skill from working with so many physicians over the years.
     “You will be pleased to know that your presentation received the highest marks from the participants. While it is probably familiar to you, it gave us such pleasure to observe the participants growing in skill and confidence with each iteration during the presentation skills workshop. Moreover, we were able to watch the faculty grow in skill and confidence as they facilitated and mentored the group process.”

“A long overdue note to tell you how much we all appreciated the amazing day you spent with us, and your ability to fine-tune not only our media skills but all manners of our communication. I had never been able to look at, or assess, those things about myself in such a succinct way and you made it interesting and fun as well. . . . many thanks for all of your advice.”

“. . . thanks for the great help, advice and encouragement. The preparation totally put me at ease.”

“The presentation went extremely well. We made major headway with people’s attitude and approach to new business. Your help will be felt long term.”

“We/I could not have done it without you—you were great. It gave me such peace of mind knowing you were there. Both Gabby [Reece] and Mark [Consuelos] thought you were terrific, and I really felt that you added enormous authority and value!”

“You did incredible work yesterday - thank you for bearing with us and the MSN ‘mountain’ of information. Your recap will be very, very helpful for next week's RMT. Much appreciated.”

“I want you to know that I am breathing deep, have ‘knee long’ socks and try to speak slowly and correct. You have left a long lasting impression on me—thank you so much.”

“My keynote speech in New Orleans was a big success, and I want to thank you for your help. A DMA official told me it was one of the highest rated speeches given in recent memory. In preparation I lost 15 pounds, bought a new suit and wore a red striped tie. Am I a good student or what?”

“Now I know why you came so highly recommended. It’s tough to get so much into a short amount of time, but I felt I got a lot out of our session.”

“A really respectful, sophisticated evolution of [her] look. She's thrilled. Thankful. Had a manageable experience. And feels that she can stretch to maintain it . . . ‘it's worth it’ were her words. I can't thank you enough to being very sensitive to all the issues, and still very successful. A very tough balance. You did it!”

“I wish you could be here as the editors return. Yes, they are tired . . . . But, they are beaming . . . . they would never have had the savvy, the confidence, the demeanor to be able to have pulled this off without your training and total concern. I was thinking last night that in some way, each of their lives has been changed by this forever.”

“Thanks for all the terrific counseling you provided our management. We’re getting great feedback on the meeting. As usual, it was great to work with you. You elevated the speaking talent of all our presenters!”

“You are a pro!! My success is as much due to the coach.”

“Thank you for yesterday's training. Your candid comments and direction will certainly help me as I go on to do more media work for NSTAR. It isn't easy to watch yourself like that, but I know that it provided excellent insight for me in front of the camera and on the phone.”

“You really are fantastic! Thank you so much for sharing your expertise with me. And for your efforts to make my presentation fantastic!”

“Thanks to your very skillful coaching, I enjoyed the interviews much more than I would have done otherwise, and I had the pleasure of hearing from a whole host of unexpected people who read the resulting coverage. Thank you most sincerely for your time and patience. You managed to turn my apprehension into comfort . . . . I hope we have a chance to work together before too long.”

“Once again you were wonderful. I must say, I am always amazed in how quickly you grasp the business situation, and to these execs—it makes a big difference that someone understands their business somewhat—the questions and training seem all that more relevant.”

“I think of your help and guidance often. I am into this ‘media thing.’ It is helping with other parts of my business. Thanks for your candid unbridled feedback. I view it as a competitive advantage.”

“What an impact you made on Emerson Fittipaldi. Emerson has been interviewed by the media for over 20 years. Initially, he felt that ’he knew it all’ and that there was nothing you could say or do to help him. Did you ever surprise him!
     “Emerson told me that you dramatically increased his confidence and self-image by your supportive style and positive positioning. Emerson is not your only fan! Kevin Cogan, Al Unser, Jr., Danny Sullivan, Maria Cohen, and Jose Fontanez all rave about the influence you have had on them, as well.”

“On behalf of the entire Elmiron team, we want to thank YOU for all your help in getting our speakers ready for the briefing. Thanks especially for offering to be there. I think your presence helped ‘calm’ all the participants, not to mention the account team!”

“I signed up . . . with a good deal of skepticism. At the end of the program, I felt I could not have spent the day more profitably. You added so much to my ability to communicate effectively in a variety of speaking situations. Please accept my congratulations and my thanks.”

“I gave a presentation on Friday to a group of potential investors. Although I usually get very good reactions, I must tell you, Friday I received rave reviews. And it’s all because of you. I felt clearer and more direct than ever before. I also knew I got my message across without losing my audience in the medical info I gave them. You are a miracle worker. I thank you again.”

“. . . thank you for taking the time to help make our professionals improve their presentations, particularly during a major snowstorm . . . . there was a discernible improvement in their poise and self-confidence, so their message had more credibility and more impact.”

“I have to admit this—its like telling your hair stylist you cheated. I tried another media trainer and just kicked myself from beginning to end. So, even though you were incredibly high on my list before, I have been positively belligerent in my recommendations of you lately!”

“Thanks so much for not having us humiliate ourselves in front of 4 million people!!!!!!! You were great and thanks to you we were semi–sane."

“You should pat yourself on the back. Immediately after the interview, Norville looked at me and said, ‘That was good! You've done this before, haven't you?’ ”

“You are immensely talented. If I was able to absorb just one ounce of your capabilities, I am a thousand times smarter for it.
     “Although I am well aware that I have a great deal of work to tackle, the press doesn’t seem quite as daunting as it has in the past. I am anxious for the chance to put some of my new interview skills to the test.”

“I was ‘chunking’ today! The incentive presentation went great, and the color-coded time-line helped a lot in communicating the message. Thanks for making me look good!”

“I keep missing you when you do your seminars here. I hear you‘re a hit wherever you go, especially among those smart enough to realize that you‘re helping them, as you did me. I held a staff meeting yesterday and a tough issue came up. I‘d like to think it went well, but some evidence was lingering eye contact with several people, no wringing of hands, a dynamic (for me) voice, no hedging words, direct. All tips I picked up from our session. . . . thanks . . . ”

“I thought I would be totally out of my league with Katie, Al, Matt and Anne, but apparently they all wanted to meet me, so it was a very comfortable atmosphere at ‘Today.’ I never really got to thank you, but I got so much out of our media training session and thank you.”

“. . . the interview went smoothly, and our people did an excellent job. . . . Many thanks for your flexibility and humor with all of this!”

“Who would have thought that the day after our meeting, circumstances would change so drastically? For us here at UNICEF, it has meant that after a gestation period lasting over two years, we have no baby. . . .
     “Among all the conflicting memories I will have of this period, my training session with you will be a vivid reminder of the support we received from so many quarters . . . .
     “I promise to keep your advice uppermost in my mind when I do have to face the cameras, perhaps sooner rather than later as we make plans for a rescheduled Special Session on Children.”

“We got some great feedback from the conference today. [M.]’s evaluation was the highest among all conference speakers. Most people commented about his engaging, conversational style and the fact that he backed it up with great visuals and interesting stories. [Your] work paid off in a big way. [M.] is coachable and with a little more work, could be a major secret weapon in our arsenal.”

“We’ve just arrived back at the office, and the accolades are already streaming in!!! Thank you so much for your time and sharing your expertise with many of our clients. Many lessons were learned today, not only by our clients, but also our staff. I can’t thank you enough for making the agency look so good.”

“Thanks so much for your extremely valuable assistance in preparing the speakers and presentations for our recent FDA Advisory Committee Meeting. Reviews from the stock analysts who attended the meeting included ’a very professional presentation of the data’ (Oppenheimer & Co.); ’[an] effective presentation [by] Xoma’s clinicians and clinical investigators’ (PaineWebber); ’an incredible display of professionalism’ (Nomura Research International); and ’grace under pressure’ (Shearson Lehman Brothers).”